Frequently asked questions

Post your event on our site. It takes about two minutes: the date, the place, how many guests and the food you want. Our team checks it, then every member truck gets it by email and text. Trucks apply, and you choose the ones you want from your dashboard.

No. Posting is free, and we never take a fee, a deposit or a markup. If you're paying for the food, you pay the truck directly.

You choose when you post: you cover the food for your guests, guests buy from the trucks as usual, or a mix of the two (a guarantee from you plus guest sales). You work out the menu and price directly with the truck.

No. Backyard birthdays and small office lunches are welcome.

Only the trucks you approve. Member trucks see the event details so they can decide; your contact details go to a truck once you say yes.

That's up to you. A private event, like a wedding or an office lunch, only goes to our member trucks. A public event also appears on our Events page.

As soon as our team approves your event and sends it out. We email you each time a truck applies.

Yes. Find them in our food truck directory and contact them directly.

Let us know from your dashboard and we'll help you replace it: we text all our member trucks that a spot has opened at your event, and you choose from the trucks that apply. Every back-out is also reviewed and recorded against the truck's membership.

$350 a year. It renews automatically each year until you cancel. Right now the first 15 trucks to join pay $1 for their first year.

Event Bulletin Board — email and text alerts when a new event is posted. Cloud Document Storage: Full Access for Fire Marshals & Health Inspectors. City Spots: Members Get 2 or More Bookings per month at a spot. Featured listing in the Phoenix food truck directory and live map. Website Hosting ($200+ Value). 50% Off a New Website Design. TastyPassport.com Listing Fee Waived ($199 Value). Monthly social media promotion.

Yes, any time. Your membership then stays active until the end of the year you've paid for and doesn't renew. We don't refund part of a year.

We email you right away and keep your membership active while we try the card again over the next few days. Sign in and click Manage payment card to update it.

Sign in to your member dashboard. Your card is under Membership, Manage payment card. Your listing, photos and schedule are on the other tabs.

Your fire inspection and your health department permit are required. Your business license and insurance certificate are recommended. Upload them in your dashboard (PDF, photo or Word file, up to 20 MB); fire marshals and health inspectors can see them.

We review every back-out before anything happens, and a host changing or cancelling their own plans never counts against you. If it stands: the first back-out is a warning. The second means no City Food Truck Pop Up Spots bookings for 30 days, the third for 90 days, and the fourth ends your membership, after which the truck can't book any of our spots or events. If something out of your control happened, like a breakdown or an emergency, reply to our email and we can dismiss it.

Event alerts by email and text go to members, the moment an event is posted. Anyone can apply to an event from a link we share publicly, but members hear about every one first.

Food truck locations we run with cities, parks and property owners across the Valley, with a new local truck in each slot. Each spot has its own weekly slots, such as lunch from 11am to 3pm.

Open the City Spots page, choose a location, tap an open slot and apply. We review every request. Your fire inspection and health department permit need to be on file before we approve.

Members get 2 or more bookings a month at a spot. Trucks that aren't members get 1 a month at that spot, and can book a month starting 7 days before it begins.

Booking a pop-up spot is free through December 31, 2026. From 2027 a spot may have a small fee per date, shown on the City Spots page. Applying is always free: once we approve your date, your approval email has a link to pay online to confirm it. Unpaid dates are released 3 days before and offered to other trucks. If you cancel from your dashboard at least 5 days ahead, or we have to release your date, the fee is refunded in full.

Cancel it from your dashboard at least 5 days ahead, and we'll offer the slot to other trucks straight away. Cancelling with less notice, or not showing up, counts as a back-out.

Yes, and it's free for property owners and cities. You provide the location; we book the trucks, check their permits and insurance, and keep every slot filled. Contact us and we'll set up your account.

Send us a message from the Contact page and the right person on our team will get back to you.